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Frequently Asked Questions

Just how expensive is an Awards Program?

What types of gifts are available?

Is an Award Program tax deductible?

How long does it take to develop a program?

Frequently Asked Questions On Internet Ordering

Does a client have his or her own homepage?

How does a client provide data on recipients?

When can a recipient view their awards?

Where is the award notification sent?

If award brochures are mailed to administrators, does the administrator need to enter each recipient's login and password?

What if a recipient looses his/her login and password?

What if an administrator forgets or loses his/her login and password, or needs it changed for security reasons?

Can a recipient order a second time (2 awards)?

What if a recipient wants to change his order?

What if a recipient does not place an order?

Can the administrator approve orders?

What if a recipient does not have access to the Internet?

How long does a recipient have to order?

Where is the award shipped?

Is there a demo gift site?

Just how expensive is an Awards Program?

Each program is different. Sales and safety programs should pay for themselves with greater sales or reduced accidents respectively. Service award programs are custom designed around budgets and needs.
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What types of gifts are available?

A wide variety of gifts: traditional (watches and clocks), life style (cameras and sporting goods), and health related. Over 75 leading brands are available. The gifts are generally personalized.
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Is an Award Program tax deductible?

Unlike cash rewards, most written award programs are fully deductible.
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How long does it take to develop a program?

It depends on the size and scope of the program. Most programs take as little as two to three weeks.
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Does a client have his or her own homepage?

Yes, the client's home page is hosted through http://youchoose.thegreencompany.com. Once the client logs in, a customized page will appear. This page includes the client's logo or emblem, a congratulatory signed letter, and a picture of the president or another image.
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How does a client provide data on recipients?

The Green Company provides a Microsoft Excel spreadsheet template. Upon completion by the administrator, the spreadsheet is emailed to The Green Company where the recipient information is uploaded into the customized web database. All information is held in strict confidence.
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When can a recipient view their awards?

Once a recipient receives their award packet or electronic notification, they will be able to view personal gift selections at any time by going to http://youchoose.thegreencompany.com. A unique login/password may be printed on the recipient's brochure or their electronic notification.
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Where is the award notification sent?

It is the client's choice. Normally it is sent to management or to an administrator at a branch office. Electronic notifications are sent to the recipient's email address.
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If award brochures are mailed to administrators, does the administrator need to enter each recipient's login and password?

No - Login and passwords are generated automatically and are printed on the individualized brochures or electronic notifications.
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What if a recipient looses his/her login and password?

Login and passwords are located on the administrator site. The administrator can inform the recipient of his/her individual login and/or password.
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What if an administrator forgets or loses his/her login and password, or needs it changed for security reasons?

Contact your sales associate at The Green Company, and we will inform you of your login/password or provide you with a new one.
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Can a recipient order a second time (2 awards)?

No. If a recipient logs in again after placing an order, he/she will only see a confirmation of the item they chose.
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What if a recipient wants to change his order?

The recipient should contact his administrator, who in turn would contact The Green Company's customer service or their sales representative.
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What if a recipient does not place an order?

A client can choose to provide a default gift or The Green Company can remind the administrator to have the recipient place their order. If allowed by our client, a recipient may also decline their gift.
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Can the administrator approve orders?

No. However, the administrator can see detailed information on who has ordered, what items were selected, who has not ordered, and other valuable statistical information.
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What if a recipient does not have access to the Internet?

They may fax or mail the order form to The Green Company. The administrator may also place individual orders online.
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How long does a recipient have to order?

Normally two weeks after the brochure or electronic notification is sent out, but this is a client's option.
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Where is the award shipped?

It is the client's choice. It can be shipped directly to the recipient's home, to the branch office or the corporate office.
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Is there a demo gift site?

Yes, you may demo our site at: http://tryme.thegreencompany.com.
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The Green Company, Inc.
15550 W. 109th Street
Lenexa, KS 66219
webmaster@thegreencompany.com
Phone: 913-888-8880
Toll Free: 866-987-1885
Fax: 913-888-8937